Further to yesterday\u2019s notice, the following Massy Stores Supermarkets are open today to serve you:<\/p>\n
Gulf View
\nMarabella
\nBroadway (Arima)
\nShops of Arima
\nMandalay (Arima)
\nTrincity
\nSt. Anns
\nWestmoorings
\nMaraval
\nAlyce Glen
\nSt Augustine
\nEl Dorado
\nChaguanas
\nBrentwood
\nFreeport<\/p>\n
We continue to work assiduously to get the rest of our locations back up and running and we thank our customers for their loyalty and support at this time.\u00a0 We will continue to update you via our social media channels as more stores are restored.<\/p>\n
The Massy Card system is not fully operational currently. Massy Cardholders will be credited their points due by emailing a photo of their entire bill and their Massy Card number (on the back of the card) to\u00a0info.tt@massycard.com<\/a>\u00a0or by contacting us at 737 1669.<\/p>\n We thank you for your patience and look forward to your continued cooperation as we return to normal operations.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>\n","image":"","link":"https:\/\/massystorestt.com\/notice-operational-stores\/"},{"title":" Media Release: Cyber Attack Identified as Cause of Technical Shutdown<\/p>","headline":"Massy Stores confirms that it was the target of a cybersecurity attack which led to the technical difficulties experienced today at all stores across the...","excerpt":" Massy Stores confirms that it was the target of a cybersecurity attack which led to the technical difficulties experienced today at all stores across the country.<\/p>\n The company took immediate action, suspending all customer-facing systems, and has been working with third party experts to resolve the situation. Backup servers were not affected and the technical team is actively working with the expert teams to restore the system safely and in the shortest time possible.<\/p>\n The company is not aware of any evidence at this time that any customer, supplier or employee data has been compromised or misused as a result of the situation.<\/p>\n Resolution of the incident will take time therefore all Massy Stores Supermarkets will remain closed today (Thursday, April 28th) to allow for its technical team to restore the system in keeping with its security protocols. It is expected that all store locations will resume normal operations from tomorrow (Friday, April 29, 2022).<\/p>\n Customers can view updates on the official Massy Stores social media pages: @massystorestt (Instagram) and facebook.com\/massystorestt or contact our Customer Care Team for further support by calling 768 7225, 609 4456 ext. 31088 or emailing customerexperience.tt@massystores.com <\/a><\/p>\n We will continue to update our valued customers on our progress via our social media platforms and news updates.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>\n","image":"","link":"https:\/\/massystorestt.com\/media-release-cyber-attack-identified-as-cause-of-technical-shutdown\/"},{"title":" Media Release: Technical difficulties with checkout system<\/p>","headline":"Massy Stores sincerely apologizes to our valued customers for the inconvenience caused today due to technical challenges with our front-end, checkout systems. Due to unforeseen...","excerpt":" Massy Stores sincerely apologizes to our valued customers for the inconvenience caused today due to technical challenges with our front-end, checkout systems.<\/span><\/p>\n Due to unforeseen circumstances, all Massy Stores Supermarkets across the country are affected.\u00a0 <\/span>These challenges impact our customer shopping experience as items cannot be purchased from our store locations or pharmacies at this time.<\/span><\/p>\n The Massy Stores technical team is working assiduously to restore functionality in the shortest possible time, while investigating the root cause of the issue.\u00a0 <\/span>Customers will be notified when the system is fully restored at all stores.<\/span><\/p>\n Surepay and Moneygram customers are also advised to visit alternative locations to access bill payment and wire money transfer services. \u00a0<\/span><\/span><\/p>\n Massy Card holders should also retain copies of their bills for which the respective Massy Points will be credited, as points will not be automatically added to Massy Card accounts at this time.\u00a0 <\/span>Our curbside and delivery services have also been suspended pending the full restoration of the system.<\/span><\/p>\n